Moving to a new home is exciting — but finding the right moving company can be stressful. With so many options available, how do you make sure you’re trusting the right team with your valuables? Here’s a step-by-step guide to help you choose a reliable moving company:
1. Start With Research
Begin by creating a shortlist of moving companies in your area. Use Google, Yelp, and local directories to find companies with good ratings and positive reviews. Ask friends, family, or neighbors for recommendations based on their experiences.
Tip: Look for companies that have been in business for several years. Longevity often signals reliability.
2. Verify Credentials
A reputable moving company should have the proper licenses and insurance:
- Local moves: Check if they are licensed by your state’s transportation authority.
- Interstate moves: Confirm registration with the U.S. Department of Transportation (USDOT number).
- Insurance: Ensure they offer basic liability coverage and ask about additional insurance options for full protection.
3. Get Multiple Quotes
Don’t settle for the first estimate you receive. Request at least three in-home or virtual quotes so you can compare prices, services offered, and any additional fees.
Watch out: Extremely low quotes could be a red flag for hidden charges or subpar service.
4. Understand What’s Included
Some movers provide full-service packages that include packing, loading, transportation, and unpacking — while others offer only basic transportation. Make sure you know exactly what you’re paying for.
Ask about:
- Packing materials
- Disassembly and reassembly of furniture
- Storage options
- Any extra costs (like stairs, long carries, etc.)
5. Read the Contract Carefully
Before signing anything, carefully read the moving contract (also called a Bill of Lading). Make sure all services, costs, and delivery dates are clearly outlined. Don’t sign incomplete or blank documents.
Pro tip: If something isn’t written down, it’s not guaranteed.
6. Watch for Red Flags
Be cautious of:
- Companies that demand large cash deposits upfront
- Movers who refuse to do an in-home inspection
- Lack of a physical address or official website
- Poor communication or vague answers to your questions
Trust your instincts — if something feels off, it probably is.
7. Check Their Complaint History
Look up the company on:
- Better Business Bureau (BBB)
- Federal Motor Carrier Safety Administration (FMCSA)
- Consumer review sites
See if there are patterns of complaints about lost items, damaged goods, or hidden fees.
8. Confirm Availability
Moving companies can get booked quickly, especially during peak seasons (like summer or weekends). Once you find a mover you trust, reserve your moving date early to avoid last-minute headaches.
Final Thoughts
Choosing the right moving company takes a little extra time and effort, but it’s well worth it. A trustworthy mover will make your transition smooth and stress-free, giving you peace of mind during a major life change.
Always do your homework, get everything in writing, and don’t be afraid to ask questions — your belongings deserve the best care!